We take your privacy very seriously and the DDOA is committed to protecting your personal information. This privacy policy sets out the way in which any personal information you provide to us is used and kept secure by us. It applies whenever we collect your personal data (including when you use the website or other digital platform), so please read it carefully.
About us
This site, www.ddownersa.com, is owned and operated by on a voluntary not for profit basis by the Dunas Douradas Owners Association who is the data controller for the purpose of the Data Protection Act 1998.
About this privacy policy
This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data.
Please note that our website and other digital platform may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.
How to contact us about your personal data or this privacy policy If you have any questions about this privacy policy or about your personal data, please email us at [email protected].
Information we collect and what we use it for All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy. We may supplement the information that you provide with other information that we obtain from our dealings with you.
In broad we, we use your data for the following purposes:
- to administer and provide information you request or have expressed an interest in
- to enable us to administer any competitions or other offers/promotions which you enter into
- to communicate with you in the event that any information you have requested is unavailable
- for fraud screening and prevention purposes
- for record keeping purposes
- to carry out market research so that we can improve the content of our web site and communications
- to track your activity on our digital platform
- to potentially create an individual profile for you so that we can understand and respect your preferences
- to personalise and improve your experience on our digital platforms
- to personalise and/ tailor any communications that we may send you
- for profiling purposes to enable us to personalise and/or tailor any marketing communications that you may consent to receive from us
When we provide you with information we may collect and store any personal information that you provide to us. We may, for example, keep a record of your name, address, email address and telephone number. Any personal information that you provide to us may be used to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out profiling and market research.
When you interact with our digital platforms, we may also automatically collect the following information about your visit. This is primarily to help us better understand how people use our digital platforms to enable us to create better content and more relevant communications:
- how you have reached our digital platform and the internet protocol (IP) address you have used
- your browser type, versions and plug-ins, and your operating system
- your journey through our digital platform, including which links you click on and any
- searches you made, how long you stayed on a page, and other page interaction information
- what content you like or share
- information collected in any form you complete
Disclosure of your information
We may share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce our contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.
We will not share your data with any third parties without prior consent, and we will ensure that your information is appropriately protected if, after your consent, we do.
Cookies
In common with many other website operators, we use standard technology called “cookies” on our website. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and they are used to record how you navigate this website on each visit.
For further, more detailed information on how we use cookies, please refer to our Cookie Policy.
Security of information
We take the security of your personal information seriously. When you submit your data to us, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information.
In addition, we have security procedures in place to protect our paper-based systems and computerised databases from loss and misuse, and only allow access to them when it is necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.
Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.
More about your information – your rights
You may correct or update your personal information at any time by emailing us at [email protected]. Please include your name, address and email address when you contact us as this helps us to ensure that we accept amendments only from the correct person.
We will securely retain your information for as long as is reasonably necessary and in accordance with applicable law. If you wish to submit a request that your data be deleted, please write to us at the above address. You have the right to receive a copy of the personal information that we hold about you. Please write to us at the address above if you wish to exercise this right.
If you have subscribed to receive marketing communications, you can unsubscribe here at any time.
Changes to this privacy policy
We aim to meet high standards and so our policies and procedures are constantly under review.
From time to time we may change this privacy policy. Accordingly, we recommend that you check this page periodically in order to review the latest version.
Where to make a complaint
If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at the above address.
